Section 21.3. What to do if you need help(1688 / 1691)
Section 21.4. Announcements
21.3. What to do if you need help
When you need help, we suggest you go through the following
check list:
Consult this reference manual.
Consult the public Radiator mailing list archive for more hints.
You can search this archive for items related to your problem.
Check that you are using the latest version of Radiator. See Radiator downloads , use the user name and
password we have issued to you. See the revision history and upgrade
if you need to.
Check whether there are any patches that address your problem. See
the index file in the patches directory for your release at Radiator downloads . Apply the patch set if you
think you might need it.
If you still have the problem and have a support contract, please
see Radiator Support pages for the next steps. In
any case you may also consider joining the public Radiator mailing
list. See step 2 above.
Professional services for design, installation, configuration and
training are available with hourly and daily rates. Send requests to
info@radiatorsoftware.com.
This information helps people to understand your problem and
help find a solution more quickly.